Thanks Faur Arama.
I tried the registry fix.
However there is only one line entry for my PDF, called InsoPlugin.dll as it should be.
Please see attached screenshot.
Also, I check two colleagues computers. Their PDF's open fine with double click, but they have the two bad lines that that post says to remove.
I tried adding those lines back and that didn't work either.
What else should I do?
PDF registry.png 45.1 KB
Install the latest version of Adobe Reader.
Tried uninstalling Adobe Reader X, and installed Adobe Reader XI.
Still does not work - getting the same results as before.
Everything was working fine for months until this week.
Except I had Foxit on my PC for some reason, and it was causing problems with the PDFs.
They would open on double click, in Adobe Reader I think, but Foxit was constantly trying to take control of the PDFs, asking me to register Foxit, etc. so I uninstalled Foxit.
Ever since uninstalling Foxit, I have not been able to double click PDFs to open them in the vault.
Even if I set Microsoft Edge as the default PDF viewer, it has the same behavior.
Can anyone offer a solution to this? Would be very grateful.
PDF problem after reinstall.png 84.3 KB
I set Microsoft Edge as the default for opening PDFs
Then I opened a PDF outside the vault in Edge by accident (from within a Microsoft Outlook email message)
Then I changed the default back to Adobe Reader (outside of the vault), and now it works somehow.
Double clickging a PDF inside the vault launches it in Reader.
I had tried that before, but without opening the PDF in Edge outside the vault. Only inside the vault.
Maybe you have to set the default outside of the vault. Sometimes Windows functions don't work 100% inside the vault. Not sure.