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when i try to open an existing project, it says "Error loading document, the process cannot access the file,because it is being used by another process !

Question asked by Mahmoud Abdelaziz on Sep 15, 2016
Latest reply on Mar 4, 2019 by Rudolf Van den Berg

can anyone help me with this error? this happens with any existing project i try to open, even the sample camaro car project, also when i start a new project it crashes with the famous message "oops, something went wrong" and the program closes, also here is a copy of the error log:

 

An error has occurred.  Please contact Bunkspeed for assistance.

 

 

Error occurred at 14:07:23 on Friday, 16 September 2016.  Build version is 2016.0.841.27429.

 

 

System.IO.IOException = "The process cannot access the file 'C:\Users\chemicalboy\AppData\Local\Temp\SOLIDWORKS\SOLIDWORKS Visualize\2ddf96f1-2dc6-405b-b375-36946ea58f79\Currents.xml' because it is being used by another process."

 

 

Stack Trace:

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)

   at System.IO.File.OpenFile(String path, FileAccess access, SafeFileHandle& handle)

   at System.IO.File.SetLastWriteTimeUtc(String path, DateTime lastWriteTimeUtc)

   at System.IO.Compression.ZipFileExtensions.ExtractToFile(ZipArchiveEntry source, String destinationFileName, Boolean overwrite)

   at Bunkspeed.Common.DataModel.Manage.ProjectPackageLoadSave.ExtractAndInitializePackage(Stream packageStream, IProjectPackageDataStore projectDataStore)

   at Bunkspeed.Common.DataModel.Manage.ProjectPackageLoadSave.Load(String packageFilePath, IProgressState progressState)

   at Bunkspeed.Common.DataModel.Manage.ProjectDocument.NewProjectFromTemplate(String title, String templatePath)

   at Bunkspeed.Common.DataModel.Manage.ProjectDocument.NewProjectFromTemplate(String title, Stream templateStream)

   at Bunkspeed.Rendering.ApplicationLayer.Controllers.DocumentManager.NewProjectFromTemplateInternal()

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Threading.ThreadHelper.ThreadStart()

 

 

Direct3D Device Feature Level: Level_11_0

Microsoft Windows 10 Home Single Language Service Pack -1 - Pass

4 x Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz - Pass

8083 MB RAM available - Pass

2112 MB Intel(R) HD Graphics 4000 - Attention

02/26/2016 00:00:00 GraphicsCard drivers - Attention

20207 MB disk space free - Pass

187 MB ram used by application

 

 

NeurayDeviceMode is CPUOnly

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