1 Reply Latest reply on Sep 16, 2016 2:10 PM by Eric Allen

    2016 R3 Solidworks RX does not record video.

    Matt Hendey

      2016 R3 Solidworks RX does not record video. This is true on 2 machines and has been a problem in more then one release. I don't use it often so I figured it would have been fixed by now.

        • Re: 2016 R3 Solidworks RX does not record video.
          Eric Allen

          I had this problem as well. It appears to be related to your monitor resolution. If you change the Windows resolution to 1920X1080 then everything works well. I'll try to find the SPR.

           

          Found it:

          SPR #:

          692751

          Product:

          SolidWorks

          Status:

          Open

          Fixed in:

          none none

          Area:

          Systems

          Sub-Area:

          SolidWorks RX

          Customer Impact:

          High

          Enhancement:

          No

          Summary:

          When screen resolution is set to 2560x1440 or higher RX video is not created

          Technical  

            Comments:

          Workaround: Reduce resolution to less than 2560x1440 when recording RX videos