12 Replies Latest reply on Aug 24, 2017 11:07 AM by Matt McMillan

    I tried several fresh installs of Visualize, but I can't start a new project or open any file.

    Tom Vroemen

      If I open a new file is get a fatal error (see below)

       

      When I try to access an existing file I get similar errors saying it can't acces temp files.

       

      I tried reinstalling, I have no other processes running, I tried deleting everything in the temp folder but nothing works. At start of the application the temp files are made, eve before i want to open a document.

       

       

       

       

      Error message:

       

      An error has occurred.  Please contact Bunkspeed for assistance.

       

       

      Error occurred at 01:37:47 on Thursday, 15 September 2016.  Build version is 2016.1.55.4166.

       

       

      System.IO.IOException = "The process cannot access the file 'C:\Users\TVR\AppData\Local\Temp\SOLIDWORKS\SOLIDWORKS Visualize\a6fd2c67-3da9-46cb-a74a-b7f2092d1337\Project.xml' because it is being used by another process."

       

       

      Stack Trace:

         at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

         at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

         at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)

         at System.IO.File.OpenFile(String path, FileAccess access, SafeFileHandle& handle)

         at System.IO.File.SetLastWriteTimeUtc(String path, DateTime lastWriteTimeUtc)

         at System.IO.Compression.ZipFileExtensions.ExtractToFile(ZipArchiveEntry source, String destinationFileName, Boolean overwrite)

         at Bunkspeed.Common.DataModel.Manage.ProjectPackageLoadSave.ExtractAndInitializePackage(Stream packageStream, IProjectPackageDataStore projectDataStore)

         at Bunkspeed.Common.DataModel.Manage.ProjectPackageLoadSave.Load(String packageFilePath, IProgressState progressState)

         at Bunkspeed.Common.DataModel.Manage.ProjectDocument.NewProjectFromTemplate(String title, String templatePath)

         at Bunkspeed.Common.DataModel.Manage.ProjectDocument.NewProjectFromTemplate(String title, Stream templateStream)

         at Bunkspeed.Rendering.ApplicationLayer.Controllers.DocumentManager.NewProjectFromTemplateInternal()

         at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

         at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

         at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

         at System.Threading.ThreadHelper.ThreadStart()