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Performance Benchmark Test does not complete

Question asked by Brandon Kovarovic on Sep 7, 2016

I have tried multiple times to run the performance benchmark test with and without the rendering/simulation test and the testing protocol seems to get stuck on the 4 phase (out of 5).  I have left it running for 3 hours+ and no progress.  It is taxing the one CPU core, so it is still running.  Does anyone have a solution for this?

Windows 10, Solidworks 2016 sp4

ProcessorAMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM)16.0 GB