AnsweredAssumed Answered

Hole Wizard Toolbox can't install

Question asked by julien martinet on Sep 26, 2008
Latest reply on Oct 1, 2008 by julien martinet
Hello, I have a big problem. I can't install the toolbox and the Hole Wizard.
When I try to localize the good location (C:\Solidworks Data) in the Hole/Wizard Toolbox menu, I have the following message:

Can not open the main database because of the mistake of access to the database following:
Unable to find the supplier, it's maybe improperly installed.

This problem happened on Solidworks 2008 SP4 but also in Solidworks 2007 SP5 or SP4.
I am the only one to use the pc.
I have a multiboot with Windows Vista Sp1 and XP Sp3, and I have trying to install on each plateform. But I always have the same problem. I have trying all the solution to uninstall/install properly (delete registry key, install with no antivirus) and I don't think that is the problem.
I tried to install soliworks on another pc and it works very well.

Currently I have the SW 2008 SP4 install on Vista. I don't know what to do and I don't want to format my pc, so if you have any proposals don't hesitate to give me this.

I've attached an image of the message error. Sorry but it is in french because I'm from Switzerland.