9 Replies Latest reply on Jun 16, 2017 2:37 PM by Andreas Rhomberg

    Custom Property Tab and Task Pane freezing SW

    Gianluca Mattaroccia


      I have been working on this issue for a long time and I cannot figure the way to solve it.


      It started on my colleague workstation and now on mine as well.


      I created custom property files for our group to share on the network. Custom files include some project related info that are store in a excel file plus some other list (Vendors, Manufacturers, etc).  In total I have 3 excel files governing what a user will select in the custom tab.


      Do you know of any issue, or are experiencing a loss in performance, freezing or anything else due to the property tab?

      If I click on one or more components SW freezes and need to wait, sometimes even 20 seconds before the cursor becomes responsive again.


      If I take the custom property file out of the specified location the problem goes away

      If I disable the Task pane the problem goes away.


      What is going on? I searched SPR but don't see anything.

      I tried also saving the excel files in 97-2003 format but that did not solve the issue.