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Why does the PTC CREO files not including part description information

Question asked by Chris Burden on Aug 26, 2016
Latest reply on Sep 1, 2016 by George Hoksbergen

My helpful engineer created a backup of the CREO CAD Data. I can then open the assembly files in Composer - no problem.


However I can not see any part description, only the part number. My engineer assures me that the backup files include the description information.


I tried turning on all options in the BOM workspace but nothing.


When you create a PTC CREO backup files does the part description get included?

Is there something else I need to add to Composer to get that information?


Extreme newbie,