1 Reply Latest reply on Sep 29, 2008 8:28 PM by 1-A7ZZHS

    PDM Errors

    John Layne
    John Layne Sep 24, 2008 3:33 AM
      Keep getting these errors from time to time when changing properties in the file data cards?

      Refer jpgs attached
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      • Categories: Data Management, Enterprise PDM
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        • PDM Errors
          1-A7ZZHS Sep 29, 2008 8:28 PM (in response to John Layne)
          Hi,

          Check the EPDM administrator tool -> Client log for any SQL error messages. These should provide a starting point of what is happening when trying to update the cards. Be sure to send this information to your VAR if opening a service request with them on this issue.

          The reactors table lists any add-in's that are being used in EPDM. Test removing the add-ins (or create a new vault to test with that does not have any add-in's) to see if you have the same issue.

          If using a custom add-in, this might be the source of the problem.

          Regards,

          Kevin Fancera