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Importing files External files - SolidWorks 2013

Question asked by Juliana Negrini on Aug 16, 2016
Latest reply on Aug 19, 2016 by Juliana Negrini


Our company is working with a supplier that uses SW 2013. We currently use Creo 3.0.


When the supplier tries to open the file we sent him, he says that some surfaces are missing and it is not solid. It is a cylinder head, so it is  a complex model but we sent similar models and never had any issues.


I tried to export step, iges, *.x_t and they said that the result is the same. Is there anything I can advise him to do when opening the file on SW2013? For what I read, SW2013 does not open creo 3.0 files.


Thank you.