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"Exception thrown" when requesting a MS word result report

Question asked by F. g on Sep 2, 2008
Latest reply on Oct 28, 2008 by F. g

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I have been looking through the topics for a while, but I could not find an exhaustive answer.
So, here's my problem: when I request Cosmosworks to generate a .doc report, I immediately get an "Exception Thrown" popup, and nothing happens.
No file is written on the specified directory, word does not start, generally speaking there's no sign of activity following this command.
HTML reports work properly.

I am running MS Word 2003 on XP o.s.

Any tip related to this issue?

Thanks!

Federico

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F. g Sep 3, 2008 6:51 AM
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I have registered "something about the problem" with SolidWorksRx.
I'd eventually mail it to the right person.... who is the right person?

Thank you
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- F. g @ F. g on Sep 4, 2008 10:14 AM
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  I think that SW is not launching properly MS WORD.
  Infact nothing seems to happen, but when I reboot my pc, during the logout procedure, windows asks me to save some empty word documents that were not visible before the logout.
  
  I think that SW cannot run correctly the beginning of Word processes.
  
  Any tip?
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  - Paul Ranford @ F. g on Sep 9, 2008 1:18 PM
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    Hello Federico
    
    Unfortunately I have the same problem...
    
    I have asked for advice with no conclusion.
    
    However the quick fix is to create the HTML and copy and paste into word.
    
    Best Regards
    Paul
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    - F. g @ Paul Ranford on Oct 28, 2008 8:41 AM
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      I just wanted to inform you that I have installed CW 2008 Sp 5.0 and the .doc report function is now working, but once again the jpg does not report the stress / strain color legend.
      
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"Exception thrown" when requesting a MS word result report

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