2 Replies Latest reply on Jul 20, 2016 8:48 AM by Berend Widlak

Serial is not accepted

Berend Widlak Jul 20, 2016 7:17 AM

Hello,

I am using solidworks 2015 for my school for quite some time.

Now yesterday i reinstalled windows 10 and today i installed solidworks via solidworks.com/sek and now it says my serial is wrong while it is exactly the same.

How can this serial be wrong if i used solidworks normally two days ago.

Berend

Re: Serial is not accepted

Jeff Holliday Jul 20, 2016 8:27 AM (in response to Berend Widlak)

2 possibilities.

First, SW2015 is not officially recognized to run on Win 10 unless it is SP5.

Secondly - before you reinstalled Windows, did you deactivate the SW license? If not, it is possible that the program is still looking for the machine with the older operating system.
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- Re: Serial is not accepted
  
  Berend Widlak Jul 20, 2016 8:48 AM (in response to Jeff Holliday)
  
  Thanks for your quick reaction.
  
  I also had a thought that it would be still activated. I indeed didn't deactivated it before i reinstalled windows.
  Is there a way to still deactivate it, or should i contact solidworks about this?
  
  Berend
  
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