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componets not showing BOM# in balloon

Question asked by Jim Steinmeyer on Jul 1, 2016
Latest reply on Jul 5, 2016 by Jim Steinmeyer

I have an interesting problem. I have two components in an exploded view where the balloon is not showing an active part number. I can go to the assembly and if I select the part while in the assembly, the part will highlight in the tree. I can find no suppression or any other reason for the balloon not working. Does anyone have any suggestions? The bolt  does not show a number for any of the bolts in the pattern.