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Uninstalling 2015 is causing me lots of problems

Question asked by Andrew Healey on Jun 29, 2016
Latest reply on Jun 29, 2016 by John Stoltzfus

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I've been on SW2016 since release. No problems with it at all.

I decided to uninstall SW2015 to free up space on my computer. Since then I've been experiencing issues with SolidWorks.

Firstly, if SolidWorks is closed and I browse and open a file it works fine. However, if SW is already open (with parts open or not) and I browse to a folder with a part in and try and open it it seemingly does nothing. I think it's trying to open a fresh SW instance to load the file even though there is already one open. Needless to say I can't work like this.

Secondly, there are some bizarre things hapenning with fonts in drawings. In drawings my dimensions are all written in Italic and have a different font to what they had before. Things like the "<MOD-DIAM>" are displaying exactly like that, instead of converting to the symbol. When I actually save the drawing as a PDF all the text is Bold and in yet a new font.

Clearly SW is somehow confused.

Any ideas people?

Mark Kaiser Jun 29, 2016 10:26 AM

Correct Answer

Think I'd do a complete uninstall, re-install of 16.

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Mark Kaiser Jun 29, 2016 10:26 AM

Think I'd do a complete uninstall, re-install of 16.

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Glenn Schroeder Jun 29, 2016 11:25 AM

What Mark Kaiser said. And when installing multiple versions in the future, uninstall all of them first, then install the newest, followed by earlier versions.

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John Stoltzfus Jun 29, 2016 12:41 PM

According to Jeff Mirisola the horse is dead, not quite....

On your second issue, one of the biggest time savers is to save your settings once in awhile, if you change your settings once in awhile. Open the settings wizard and save it on your desktop and where you store your templates, that way you have two different file directories and a 50 - 50 chance of recouping your settings if the computer does a crash and burn...

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Jeff Mirisola @ John Stoltzfus on Jun 29, 2016 1:49 PM

I was simply referring to people repeating what others have already said.

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John Stoltzfus @ Jeff Mirisola on Jun 29, 2016 2:22 PM

I know - so I had to say it again as well ....

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Rick McDonald Jun 29, 2016 1:53 PM

If you suspect that opening a second drawing (from explorer) is trying to open another instance of SW., go to Task Manager and see how many instances of Solidworks.exe are running (normally only 1 should be running). If more than 1 are running, Kill all but 1. Then - with Task Manager still open, try to open another drawing from explorer as you have done and see if it tries to open another instance - this will confirm if that is what is happening.

Next, be sure that your applications are set to open with SolidWorks Launcher - Not "Solidworks" as the default.

I had a lot of problems at one time where I got extra instances opening and slow performance. I changed these and it solved some of that.

I also had to clean my registry to get the default program changed to Launcher.

If these don't solve it (along with the other suggestions of un-install and re-install, then I would Uninstall all again (after saving all your settings and making backups of any special files or folders that are part of the Solidworks directories (templates, appearances, blocks.....).

Then run a registry cleaner to get rid of the Solidworks settings.(be sure your registry cleaner saves a restore point so you can go back if needed).

Then, reinstall clean (don't restore yous settings yet) and see if everything works OK.

Then restore your settings and try again.

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6 Replies

Mark Kaiser Jun 29, 2016 10:26 AM
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Correct Answer
Think I'd do a complete uninstall, re-install of 16.
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Glenn Schroeder Jun 29, 2016 11:25 AM
Mark Correct
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What Mark Kaiser said. And when installing multiple versions in the future, uninstall all of them first, then install the newest, followed by earlier versions.
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John Stoltzfus Jun 29, 2016 12:41 PM
Mark Correct
Correct Answer
According to Jeff Mirisola the horse is dead, not quite....

On your second issue, one of the biggest time savers is to save your settings once in awhile, if you change your settings once in awhile. Open the settings wizard and save it on your desktop and where you store your templates, that way you have two different file directories and a 50 - 50 chance of recouping your settings if the computer does a crash and burn...
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- Jeff Mirisola @ John Stoltzfus on Jun 29, 2016 1:49 PM
  Mark Correct
  Correct Answer
  I was simply referring to people repeating what others have already said.
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  - John Stoltzfus @ Jeff Mirisola on Jun 29, 2016 2:22 PM
    Mark Correct
    Correct Answer
    I know - so I had to say it again as well ....
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Rick McDonald Jun 29, 2016 1:53 PM
Mark Correct
Correct Answer
If you suspect that opening a second drawing (from explorer) is trying to open another instance of SW., go to Task Manager and see how many instances of Solidworks.exe are running (normally only 1 should be running). If more than 1 are running, Kill all but 1. Then - with Task Manager still open, try to open another drawing from explorer as you have done and see if it tries to open another instance - this will confirm if that is what is happening.
Next, be sure that your applications are set to open with SolidWorks Launcher - Not "Solidworks" as the default.
I had a lot of problems at one time where I got extra instances opening and slow performance. I changed these and it solved some of that.
I also had to clean my registry to get the default program changed to Launcher.

If these don't solve it (along with the other suggestions of un-install and re-install, then I would Uninstall all again (after saving all your settings and making backups of any special files or folders that are part of the Solidworks directories (templates, appearances, blocks.....).
Then run a registry cleaner to get rid of the Solidworks settings.(be sure your registry cleaner saves a restore point so you can go back if needed).
Then, reinstall clean (don't restore yous settings yet) and see if everything works OK.
Then restore your settings and try again.
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Uninstalling 2015 is causing me lots of problems

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