AnsweredAssumed Answered

Can't Download updates

Question asked by Elna Herselman on Jul 30, 2008
Latest reply on Aug 8, 2008 by Elna Herselman
I have been having this problem from day one when the first update came out. I get the popup screen telling me there is an update available, would I like to download it now. I click yes and follow the prompts. It will start downloading till it gets to 67% of completion then it will bounce off saying that there was a timeout error or the other message would be that it failed because of a previous download failed.
I've checked and the subscription / license are activated. What is causing this problem that I just can't seem to download any updates?