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Client computers can not see Design Library files from the vault.

Question asked by Thomas Hall on Jul 22, 2008
Latest reply on Sep 23, 2015 by Patrick Rosenwald

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I have moved the Design Library, not the Toolbox, into the vault, but none of the client machines can see the files while using SolidWorks. The folders are there, but not the files.

Does anyone have any suggestions?

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11 Replies

Devon Sowell Jul 22, 2008 6:17 PM
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Hello Thomas-

It sounds like a "permissions" problem.
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- Thomas Hall @ Devon Sowell on Jul 22, 2008 6:31 PM
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  As in a "Users" or "Group" permissions problem? If that is the case, then what setting should I activate to allow them the rights to use the files?
  
  And I may dissagree with you on this one. The reason being is that I can see the files on my client machine, but when I log on to other client computers I can not see the files. I can see the files through windows explorer, but not through SolidWorks.
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Jeff Sweeney Jul 22, 2008 6:41 PM
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You can't see the files in the SW design library? Known limitation of 2008. The files will only show if you have the files in your local cache.
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- Thomas Hall @ Jeff Sweeney on Jul 22, 2008 6:46 PM
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  That defeats the entire porpose of working off of one data base though. I don't understand this stuff. If everyone has the files on there local cache and a user has to make a change then everyone else will be working off an out dated part file. And how do you get the Design Library files on to the local cache?
  
  What's the point? Am I missing something here? I should just make my own library from the sounds of things.
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- Devon Sowell @ Jeff Sweeney on Jul 22, 2008 9:44 PM
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  Jeff-
  
  Thanks for the information.
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  - Thomas Hall @ Devon Sowell on Jul 23, 2008 12:03 PM
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    Just as an experiment I checked in the entire Design Library to a client computer that would not "see" the library files. Then I checked them out, restarted SolidWorks and now that client computer can see the Design Library files. I have not tested adding new files to the Design Library yet.
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    - Martin Stokes @ Thomas Hall on Jul 23, 2008 1:39 PM
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      Hi Thomas
      
      I've been wrestling with this one myself lately. All I did was get the user(s) to do a 'Get Latest Version' on the design library folder. This then cached all the files locally and they could be seen in Solidworks.
      
      Regards
      
      Martin
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Jeff Sweeney Jul 22, 2008 6:51 PM
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Nope not missing anything...does stink exactly as you described it.

Thus I use Windows Explorer to drag and drop the library files into my assemblies.

I send this one in as an enhancement request about once a quarter.
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- Thomas Hall @ Jeff Sweeney on Jul 22, 2008 6:55 PM
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  It also doesn't help that my VAR tech support are about as useless as the grass outside.
  
  I'm not going to win this one, I just know it...
  
  Well, thanks for the insight.
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Heather Nelson Jul 23, 2008 5:27 PM
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Thomas you need to have your users do what Martin said with Get latest. No need to check in and out unless you're actually modifying the file. It's also a good reason to not have the design library in PDMWE at the moment. Our design library is still out on a network drive. We do have our templates in PDMWE and whenever someone updates a drawing template it will disappear from the selection when creating a new drawing in Solidworks. One would think if you could "view" files through explorer you should be able to do the same thing in Solidworks. It would also be nice to be able to search the vault through Solidworks. It wouldn't be much of a stretch to also notify you if someone checks a file in that you're currently using. Even CoCreate does that.
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Patrick Rosenwald Sep 23, 2015 8:53 AM
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Hi all, this issue still exists in version 2015, but there is a work-around. For all users/groups that use the design library, you can select the "Refresh cache during log in" option for the folder in question. This automatically downloads the selected folder contents to the local machine during log in. This setting is found in the user/group properties under Cache Options.
Ciao
Paddy
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Client computers can not see Design Library files from the vault.

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