AnsweredAssumed Answered

eDrawing viewer takes an eternity to print

Question asked by Dwight Thelwell on Jul 8, 2008
Latest reply on Jul 18, 2008 by Lucas Dexter

Like • Show 0 Likes0
Comment • 3

I have a problem with eDrawing viewer 2008. In my company we use AutoCAD to maintain older drawings and SolidWorks for creation of new ones going forward. We have installed eDrawing Viewer on most computers to allow people to have a viewer which can read both AutoCAD and SolidWorks drawings. The problem we are having is that when an AutoCAD drawing is sent to a network printer by eDrawing viewer, it takes approximately 10 to 15 minutes for the printed copy to appear from the printer. This is frustrating a lot of users and they are complaining that when they used VoloView, they did not have this problem.

I checked on my computer to see the difference in print times between an AutoCAD drawing and a SolidWorks drawing and it took about 10 minutes for the AautoCAD to print and less than a half a minute for me to see the SolidWorks drawing copy from the same printer. Can anyone say why it is taking so long to print AutoCad documents with eDrawing viewer?

One may ask why not use Volo View to print AutoCad drawings then as the solution. My boss however wants to give users one software option to handle the different formats. Any help would be appreciated.

Thanks,
Dwight

No one else has this question

Outcomes

Vajrang Parvate

Jul 8, 2008 6:20 PM

Hello Dwight,

This is a known issue at this time with no known workaround at this time, unfortunately.

We are actively working on the issue (many other users have reported this issue also) and hope to find a resolution or workaround soon.

Regards,
Vajrang.

Actions

Dwight Thelwell Jul 8, 2008 7:11 PM

Vajrang: Thanks for your response.

I have found a temporaty work around. We have another network printer in another location which is similar to the current. I sent the same file there and it went through and printed in a few seconds.

My thought is that this other network printer may have more memory than the current one we were using.

I think the amount of data sent when an AutoCAD drawing is printed by eDrawing viewer is causing memory over flow problems with the printer. For some reason, eDrawing viewer sends much more data to the printer than say native AutoCAD would when handling the same file.

Another thing I have found is that if you use Adobe Acrobat to create a PDF file of a drawing and if you use eDrawing to a PDF for the same file, the eDrawing PDF created file could be close to 700 to 800 MB while the Adobe Acrobat file is 50K.
It is therefore obvious that the large amount of data is the source of the problem.

Thanks,
Dwight

Actions

Lucas Dexter @ Dwight Thelwell on Jul 18, 2008 4:57 PM

I have seen this as well and I think you are exactly right. I had a user with the exact same issue. When we tried to print an AutoCAD file that was 45KB the printer monitor was saying the file was 350MB. For some reason eDrawings is bloating the files before they get to the printer.

Actions

3 Replies

Vajrang Parvate Jul 8, 2008 6:20 PM
Mark Correct
Correct Answer
Hello Dwight,

This is a known issue at this time with no known workaround at this time, unfortunately.

We are actively working on the issue (many other users have reported this issue also) and hope to find a resolution or workaround soon.

Regards,
Vajrang.
Like • Show 0 Likes0
Actions
Dwight Thelwell Jul 8, 2008 7:11 PM
Mark Correct
Correct Answer
Vajrang: Thanks for your response.

I have found a temporaty work around. We have another network printer in another location which is similar to the current. I sent the same file there and it went through and printed in a few seconds.

My thought is that this other network printer may have more memory than the current one we were using.

I think the amount of data sent when an AutoCAD drawing is printed by eDrawing viewer is causing memory over flow problems with the printer. For some reason, eDrawing viewer sends much more data to the printer than say native AutoCAD would when handling the same file.

Another thing I have found is that if you use Adobe Acrobat to create a PDF file of a drawing and if you use eDrawing to a PDF for the same file, the eDrawing PDF created file could be close to 700 to 800 MB while the Adobe Acrobat file is 50K.
It is therefore obvious that the large amount of data is the source of the problem.

Thanks,
Dwight
Like • Show 0 Likes0
Actions
- Lucas Dexter @ Dwight Thelwell on Jul 18, 2008 4:57 PM
  Mark Correct
  Correct Answer
  I have seen this as well and I think you are exactly right. I had a user with the exact same issue. When we tried to print an AutoCAD file that was 45KB the printer monitor was saying the file was 350MB. For some reason eDrawings is bloating the files before they get to the printer.
  Like • Show 0 Likes0
  Actions

eDrawing viewer takes an eternity to print

Outcomes

Related Content

Recommended Content