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Problems with 2008 DVD

Question asked by Eric Ryan on Jun 27, 2008
Latest reply on Jun 27, 2008 by Eric Ryan
I am in the process of updating our machines to 2008 and have been having a problem with the install DVD on a couple of my machines. When trying to install Solidworks, the first screen comes up for entering the serial number. After entering the number and hitting next, nothing happens. If I hit Cancel or Help, again nothing happens.

It first seemed like the DVD was somehow bad. After testing with another DVD and several DVD drives, the problem persists. I have also turned off virus checkers and do have administrative rights to the machines. It seems like something on these machines is preventing the software to install. I am now stuck and waiting for a response from my VAR.

Any ideas or help would be appreciated.