Is there a way to disable this pop-up?
Whenever solidworks crashes, I have to wait for this software to crash as well in order to restart solidworks. I'd like to eliminate this additional wait time.
Okay, appears that maybe it can't be disabled?
Perhaps someone can advise a fix for this crash issue so I can at least just close the window when it pops up?
Still dealing with this on the order of 5 to 10 times every day.
Solidworks crashes, error reporting pops up already frozen. If I try to close it says "Not Responding" so I have to open task manager and force it closed every time.
Would very much like to get back the 10 minutes or so that this eats up every day. Can I uninstall the error reporting software without affecting the main software package?
Don't know that there is a setting to keep that dialog box from showing up, but the 5 to 10 crashes per day and ten minutes per crash... That's insane....
No. It is hard coded. See Solution ID S-052998 in the Knowledge Base.
However, the real problem here is the crashing. Are you using an approved graphics card with a SW certified driver?
10 minutes per day, not per crash (1-2 mins per crash)...I'm not that slow.
I'm not sure on the hardware. Obviously not perfect. However in my 10+ years of SolidWorks experience, crashes have always been commonplace so asking for the crashes to go away seems like a less realistic request than simply asking for SolidWorks not to exacerbate the issue by giving me additional pop-ups, and crashes, when it happens.
Use the SOLIDWORKS Rx Tool to check the status of your driver. Does the crash reporter ever not crash? If it gets to the point that it has created files to send to SW, you can post the dump file here and I can have a look.
I guess I can't think of a time that it has not crashed.
I checked the Rx tool, but the "Files & Logs" tab is grayed out.
Diagnostics tool says everything is fine.
I don't even know what the purpose of this Error Report is; you do not hear back from SolidWorks, in regards to recognition of problem, receipt of message, etc. Often times, I have gone into extended detail, explaining exactly what had happened. You would think that they would respond with a "Thank you for your input. We will look into the problem". Or at least, "Now serving #7 (while holding ticket number 1,342)".
Again, I am just trying to find out the purpose of this Error Report, seeing how it doesn't do anything or go anywhere.
Sorry for being so negative about this, but it is very frustrating when SolidWorks crashes, with a small file, and having a descent computer that can handle the load, yet SolidWorks is not 'resolving' this issue.
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