AnsweredAssumed Answered

SW crashing

Question asked by Suresh B on Jun 18, 2008
Latest reply on Jul 23, 2008 by Daryl Meyer
Since few weeks now I have been experiencing, SW crashing inconsistently while trying to print a drawing to Adobe PDF printer(Adobe Standard 6.0). I could open the same drawing back up and print it without any problem. I have contacted my VAR with numerous Rx files and they inturn have passed it on to SW technical support. Nothing fruitful have come out of it, yet. Earlier I was told by my VAR that, SW after going through my Rx file found out that "windows search" is conflicting and could be the culprit and suggested me to uninstall it.I did it but still no change. Now I have been told that Adobe PDF printer driver could be the culprit and they wanted me to upgrade it to a higher version or uninstall and re-install it.This doesn't make any sense to me since there has been no software updates performed on SW(for 4months) or Adobe Standard(for almost a year).

I was wondering if any of you have experienced what I am going through and if you were able to get it resolved.

I truly appreciate your time and thanks for the help in advance.

software details:
SW 2008 SP3.0
Adobe Acrobat Standard 6.0.1

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