Andrew Nicholson

PDMW 2008 Vault Issues

Discussion created by Andrew Nicholson on Jun 9, 2008
Latest reply on Dec 29, 2008 by 1-JLZXHB
At the weekend we upgraded from PDMW Workgroup 2007 SP5 to PDMW Workgroup 2008 SP3.1 & from SW2007 SP5 to SW2008 SP3.1 - everything seemed to work fine at the time until this morning and the users started accessing the vault etc

Now we are suffering major problems with users sometimes unable to check in documents or the search function not working etc

The server.log file is now filling up with errors like below.

Has anyone experienced similar problems since upgrading from 2007 to 2008??


Server.log
06/09/2008 14:14:33 PDM/Works Crash Log. Generated: 06/09/08 14:14:33
06/09/2008 14:14:33 Optional Header Info: pdmwRequestPortWorker(): REQ: 117 PROJECT: User: Sarah Sly-Christie
06/09/2008 14:14:33 Exception: EXCEPTION_ACCESS_VIOLATION
06/09/2008 14:14:33 Crash Address: 6
06/09/2008 14:14:34 The specified module could not be found.

06/09/2008 14:14:34 00400000h 3469312 06/09/2008 14:14:34 7C800000h 786432 06/09/2008 14:14:34 77E40000h 1056768 06/09/2008 14:14:34 4DD60000h 1732608 06/09/2008 14:14:34 77380000h 593920 06/09/2008 14:14:34 77C00000h 294912 06/09/2008 14:14:34 77F50000h 634880 06/09/2008 14:14:34 77C50000h 651264 06/09/2008 14:14:34 76F50000h 77824 06/09/2008 14:14:34 77670000h 1282048 06/09/2008 14:14:34 77BA0000h 368640 06/09/2008 14:14:34 782E0000h 1110016 06/09/2008 14:14:34 78130000h 634880 06/09/2008 14:14:34 77DA0000h 335872 06/09/2008 14:14:34 7C8D0000h 8384512 06/09/2008 14:14:34 77D00000h 569344 06/09/2008 14:14:34 71C00000h 94208 06/09/2008 14:14:34 71BF0000h 32768 06/09/2008 14:14:34 71B20000h 266240 06/09/2008 14:14:34 7C420000h 552960 06/09/2008 14:14:34 10000000h 69632 06/09/2008 14:14:34 73CE0000h 159744 06/09/2008 14:14:34 76F00000h 32768 06/09/2008 14:14:34 771F0000h 69632 06/09/2008 14:14:34 71C40000h 356352 06/09/2008 14:14:34 6D580000h 688128 06/09/2008 14:14:34 77B90000h 32768 06/09/2008 14:14:34 00330000h 40960 06/09/2008 14:14:34 762B0000h 299008 06/09/2008 14:14:34 77530000h 618496 06/09/2008 14:14:34 76290000h 118784 06/09/2008 14:14:34 5D360000h 57344 06/09/2008 14:14:34 77420000h 1060864 06/09/2008 14:14:34 5F270000h 368640 06/09/2008 14:14:34 71AE0000h 32768 06/09/2008 14:14:34 777B0000h 536576 06/09/2008 14:14:34 77010000h 811008 06/09/2008 14:14:34 019F0000h 6197248 06/09/2008 14:14:34 75490000h 413696 06/09/2008 14:14:34 7C630000h 110592 06/09/2008 14:14:34 46A70000h 851968 06/09/2008 14:14:34 01FF0000h 36864 06/09/2008 14:14:34 46300000h 282624 06/09/2008 14:14:34 71BD0000h 69632 06/09/2008 14:14:34 6EE00000h 86016 06/09/2008 14:14:34 58890000h 1458176 06/09/2008 14:14:34 761B0000h 602112 06/09/2008 14:14:34 76190000h 73728 06/09/2008 14:14:34 4BBE0000h 598016 06/09/2008 14:14:34 74A50000h 106496 06/09/2008 14:14:34 0B3D0000h 2904064 06/09/2008 14:14:34 4C850000h 495616 06/09/2008 14:14:34 4DBB0000h 69632 06/09/2008 14:14:34 4A710000h 1331200 06/09/2008 14:14:34 640F0000h 57344 06/09/2008 14:14:34 69B10000h 1294336 06/09/2008 14:14:34 Symbols loaded: "pdmwService.exe"

06/09/2008 14:14:34 Symbols loaded: "ntdll.dll"
06/09/2008 14:14:34 Symbols loaded: "kernel32.dll"
06/09/2008 14:14:34 Symbols loaded: "gdiplus.dll"
06/09/2008 14:14:34 Symbols loaded: "USER32.dll"
06/09/2008 14:14:34 Symbols loaded: "GDI32.dll"
06/09/2008 14:14:34 Symbols loaded: "ADVAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "RPCRT4.dll"
06/09/2008 14:14:34 Symbols loaded: "Secur32.dll"
06/09/2008 14:14:34 Symbols loaded: "ole32.dll"
06/09/2008 14:14:34 Symbols loaded: "msvcrt.dll"
06/09/2008 14:14:34 Symbols loaded: "MFC80U.DLL"
06/09/2008 14:14:34 Symbols loaded: "MSVCR80.dll"
06/09/2008 14:14:34 Symbols loaded: "SHLWAPI.dll"
06/09/2008 14:14:34 Symbols loaded: "SHELL32.dll"
06/09/2008 14:14:34 Symbols loaded: "OLEAUT32.dll"
06/09/2008 14:14:34 Symbols loaded: "WS2_32.dll"
06/09/2008 14:14:34 Symbols loaded: "WS2HELP.dll"
06/09/2008 14:14:34 Symbols loaded: "MSWSOCK.dll"
06/09/2008 14:14:34 Symbols loaded: "MSVCP80.dll"
06/09/2008 14:14:34 Symbols loaded: "zlib.dll"
06/09/2008 14:14:34 Symbols loaded: "CRTDLL.dll"
06/09/2008 14:14:34 Symbols loaded: "WTSAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "WINSTA.dll"
06/09/2008 14:14:34 Symbols loaded: "NETAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "dbghelp.dll"
06/09/2008 14:14:34 Symbols loaded: "VERSION.dll"
06/09/2008 14:14:34 Symbols loaded: "IMPLODE.DLL"
06/09/2008 14:14:34 Symbols loaded: "comdlg32.dll"
06/09/2008 14:14:34 Symbols loaded: "COMCTL32.dll"
06/09/2008 14:14:34 Symbols loaded: "IMM32.DLL"
06/09/2008 14:14:34 Symbols loaded: "MFC80ENU.DLL"
06/09/2008 14:14:34 Symbols loaded: "comctl32.dll"
06/09/2008 14:14:34 Symbols loaded: "hnetcfg.dll"
06/09/2008 14:14:34 Symbols loaded: "wshtcpip.dll"
06/09/2008 14:14:34 Symbols loaded: "CLBCatQ.DLL"
06/09/2008 14:14:34 Symbols loaded: "COMRes.dll"
06/09/2008 14:14:34 Symbols loaded: "swdocumentmgr.dll"
06/09/2008 14:14:34 Symbols loaded: "USP10.dll"
06/09/2008 14:14:34 Symbols loaded: "ATL80.DLL"
06/09/2008 14:14:34 Symbols loaded: "WININET.dll"
06/09/2008 14:14:34 Symbols loaded: "Normaliz.dll"
06/09/2008 14:14:34 Symbols loaded: "iertutil.dll"
06/09/2008 14:14:34 Symbols loaded: "MPR.dll"
06/09/2008 14:14:34 Symbols loaded: "ciodm.dll"
06/09/2008 14:14:34 Symbols loaded: "query.dll"
06/09/2008 14:14:34 Symbols loaded: "CRYPT32.dll"
06/09/2008 14:14:34 Symbols loaded: "MSASN1.dll"
06/09/2008 14:14:34 Symbols loaded: "msado15.dll"
06/09/2008 14:14:34 Symbols loaded: "MSDART.DLL"
06/09/2008 14:14:34 Symbols loaded: "xpsp2res.dll"
06/09/2008 14:14:34 Symbols loaded: "oledb32.dll"
06/09/2008 14:14:34 Symbols loaded: "OLEDB32R.DLL"
06/09/2008 14:14:34 Symbols loaded: "comsvcs.dll"
06/09/2008 14:14:34 Symbols loaded: "msadrh15.dll"
06/09/2008 14:14:34 Symbols loaded: "msxml4.dll"
06/09/2008 14:14:34 --# FV EIP----- RetAddr- FramePtr StackPtr Symbol
06/09/2008 14:14:34 STACK [ 0] 00000006 (00000000, 00000000, 00000000, 00000000)
06/09/2008 14:14:34 .V 00000006 00000000 fffffffc 00000000
06/09/2008 14:14:34 SymGetSymFromAddr(): The specified module could not be found. (126)
06/09/2008 14:14:34 SymGetLineFromAddr(): The specified module could not be found. (126)
06/09/2008 14:14:34 SymGetModuleInfo): The specified module could not be found. (126)

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