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Problem registering Solidworks Student Edition w/COSMOS

Question asked by Eduardo Kawanishi on May 1, 2008
Latest reply on Apr 24, 2009 by Zachary Fuller
I recently acquired a Solidworks w/COSMOS Student Edition 24-month license. I previously had Solidworks without COSMOS, so I unistalled my previous software but when I installed the new one, the registration page does not even open when I run Solidworks. I tried going to: https://swcustomer.solidworks.com/swSNLoginPrompt.asp

but it asks me for a PERSONAL COMPUTER ID, which I believe is generated when you installed your software. My problem is that when I unistall the new one, I believe the ID was not generated again and I need to retrieve that COMPUTER ID?

Does anyone know how to do that?

I have tried contacting Solidworks but they can't seem to understand my problem.

I will appreciate if you can help me in anyway.

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