21 Replies Latest reply on Apr 24, 2009 2:32 PM by Zachary Fuller

    Problem registering Solidworks Student Edition w/COSMOS

    Eduardo Kawanishi
      I recently acquired a Solidworks w/COSMOS Student Edition 24-month license. I previously had Solidworks without COSMOS, so I unistalled my previous software but when I installed the new one, the registration page does not even open when I run Solidworks. I tried going to: https://swcustomer.solidworks.com/swSNLoginPrompt.asp

      but it asks me for a PERSONAL COMPUTER ID, which I believe is generated when you installed your software. My problem is that when I unistall the new one, I believe the ID was not generated again and I need to retrieve that COMPUTER ID?

      Does anyone know how to do that?

      I have tried contacting Solidworks but they can't seem to understand my problem.

      I will appreciate if you can help me in anyway.