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SOLVER ABNORMALLY TERMINATED! Please contact the support service.

Question asked by calvin chua on Apr 13, 2008
Latest reply on Apr 24, 2008 by 1-5YT7VZ

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Hi guyz,

I have been running the simulation for heatsink and recieved errror prompt "SOLVER ABNORMALLY TERMINATED! Please contact the support service". This particular message appears when the iterations reaches 851. I tried changing different pc, but to no availability. During the simulation, some of the goals that I have set are invalid. Are they prone to this error message? Anyone can assist?

Thanks!
Calvin C.

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1-5YT7VZ Apr 14, 2008 8:29 PM
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Are you also getting a memory error with it?
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- Basil Gello @ 1-5YT7VZ on Apr 15, 2008 4:32 AM
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  Cavin,
  remove the invalid goals, run the simpler simulation and see what will happen.
  
  Regards, Basil
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  - calvin chua @ Basil Gello on Apr 23, 2008 11:09 PM
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    Hi Basil,
    Say if I needed the surface goals in order to generate the results for validating, eg. the temperature needed at different location on the surface of the heat sink. Besides using the surface goal, is that any other alternatives to obtain the temperature at the nodes? By the way, I have used the refinement level at level 1, but the problem still persist.
    
    Bill-yes, I'm getting a memory error, which I presumed there are too much nodes in the model itself. However, I am trying out to figure out how to decrease..
    
    Regards,
    Calvin
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    - 1-5YT7VZ @ calvin chua on Apr 23, 2008 11:50 PM
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      What is the memory error exactly? Is it something like "Looking for 15Meg, only finding 14meg" or something like that? Did the error keep happening faster and faster? If so, it is from hard drive fragmentation or page file fragmentation. First, defrag the hard drive and the page file. Do you have more than one physical hard drive? If so, move your model to the second drive. This, in effect allows the computer to read and write to two places at the same time. Make sure that your page file is on the same drive with the SolidWorks program. This should be C: drive, at least that is what they say. SolidWorks reads and writes continuously to both the program and the model. Do not place the files on the same drive under separate partitions because this will only increase the problem.
      
      Have Fun
      
      Bill
      
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      - calvin chua @ 1-5YT7VZ on Apr 24, 2008 2:00 AM
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        Bill - It prompted ""Not enough memory to continue the calculation. Failed to allocate requested continuous memory block of 1048592 (1.000 MB)" The model was successfully simulated at the 1st try, but subsequently with additional parameters like defining the heat flux came up with the error. I have save the files under C: Maybe I would need to talk to the administrator about the defragmentation, because it's a school property.
        Thanks,
        Calvin
        
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        1-5YT7VZ @ calvin chua on Apr 24, 2008 2:06 AM
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        For the models that I run I must defrag before running every time.
        
        Good Luck
        
        Bill
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SOLVER ABNORMALLY TERMINATED! Please contact the support service.

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