HELP: when opening an assembly file, I get a message about an error was encountered while trying to open the file. contact technical support for a possible solution. how to recover this file
The instructions on how to recover the file are in the error message. The file has probably become corrupt. Sometimes it can be recovered, sometimes it can't. Contact your VAR.
From my experience, the most likely culprit is SolidWorks itself. Below is a reply to a previous post on this message.
This is one of the more nuisance errors in SolidWorks; it does not matter what type of file you are trying to open, I have gotten it opening just a simple part model. Over the years, I have found that most times doing one or more of the following eliminates the issue (in the order indicated):
We have seen this error when there was not enough space on the drive (thumb drive?) where the file was stored.
Can you attach the assembly here/
Retrieving data ...