18 Replies Latest reply on Aug 14, 2017 2:59 PM by John Stoltzfus

I hate Mondays...need help

Corey Hinman Mar 17, 2008 12:02 PM

Ok, here is my issue. I have a group called view only. They have permissions to "read file contents" on Released files....nothing on Pending...oh, here's the lifecycle

Initital=>Pending>Release>Pending (for any revisions)

I DO NOT have "always work with latest version" checked. I have a part that is at Rev A released, but there is also a Rev B Pending in the system. If I search for that file I see zero results.

How do I set the group to see the latest release version, even if it's not the latest actual version?

Corey

I hate Mondays...need help

Joy Garon Mar 17, 2008 12:11 PM (in response to Corey Hinman)

Hi Corey -

Well, if it helps, this Monday is special - St. Patricks Day! Not that I condone drinking to solve the Monday blues :-)

Anyway, a thought on the viewer permissions.

I'm assuming that the permissions per folder and atate permissions for this group has 'Read file contents' checked. You may also have to check 'Show working versions of files' on permissions per folder.
---- exerpt from Administration Guide -----
Show working versions of files
User may see both working versions and revisions of files. Note that this
permission must be set together with Read file contents in order to see a file
that has no revision set (or if not using revisions).

Regards,
Joy
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  Corey Hinman Mar 17, 2008 12:13 PM (in response to Joy Garon)
  
  That is checked unfortunately. When we make a revision the first thing we do is bump the rev level so we are actually approving the new revision.
  
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    Joy Garon Mar 17, 2008 12:25 PM (in response to Corey Hinman)
    
    Hmmm...
    
    Do you have multiple workflows? Are you sure that you have checked the state settings for each workflow?
    
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      Corey Hinman Mar 17, 2008 12:28 PM (in response to Joy Garon)
      
      nope, just one. Confusing the bejesus out of me.
      
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        Lucas Dexter Mar 17, 2008 6:31 PM (in response to Corey Hinman)
        
        Hello Corey,
        Can you browse to the file and find it? Here is how the rights work from the testing I have done:
        
        1) Group rights = Show working versions
        State rights = Read files (in Released state)
        Results = See everything that has gone through that state (released). Everything else is grayed out up to that state.
        
        2) Group = Do not show working versions
        State = Read files (Released)
        Results = See only revision no matter what. Does not tell user what state file is in other than released. History does show complete history.
        
        Hope this helps,
        
        Lucas
        
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        Lucas Dexter Mar 17, 2008 6:38 PM (in response to Lucas Dexter)
        
        Corey,
        One more of note, in scenerio #1, users can only get versions that gone thru that state, in this case it would be the Released state. Otherwise it gives a dialog that says they do not have rights to get the file.
        
        Lucas
        
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        Corey Hinman Mar 17, 2008 6:59 PM (in response to Lucas Dexter)
        
        I haven't had to use Solidworks with Enterprise (I know, I know)...but I wonder if it has to do with how our CAD guy bumped the revision. In the History it looks different between when it went to A and when it went to B.
        
        Also I did get latest version and the local Rev still show "no rev"
        
        See attachment.
        
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        Joy Garon Mar 17, 2008 7:44 PM (in response to Corey Hinman)
        
        Corey,
        
        In the search results, right click, Get Version on one of the documents and see what the versions are and if you can get a previous version.
        I noticed that the last event in your history was a rename. See what the document name was prior... you may want to search on a different variable like document number of something....
        
        Joy
        
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        Corey Hinman Mar 17, 2008 7:46 PM (in response to Joy Garon)
        
        If I get the one that says "A" it says the local revision is A also.
        
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        Joy Garon Mar 17, 2008 7:50 PM (in response to Corey Hinman)
        
        What happens if you get revision B (which should be version 8)?
        
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        Corey Hinman Mar 17, 2008 7:53 PM (in response to Corey Hinman)
        
        says local rev B.
        
        I can only see it because I'm in the admin group.
        
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        Joy Garon Mar 17, 2008 8:18 PM (in response to Corey Hinman)
        
        Well Corey -short of looking at your system directly I don't know what else to suggest. Have you contacted your VAR?
        
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        Corey Hinman Mar 18, 2008 2:35 PM (in response to Joy Garon)
        
        I think I might be able to solve this, but I'm unable to test. I'm trying to create a new work flow to send a file to and I'm getting the following error:
        
        Could not create xref tree
        could not access the item in the database
        
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        Corey Hinman Mar 18, 2008 7:11 PM (in response to Corey Hinman)
        
        BINGO....In the workflow the "Ignore Permissions from Previous States" was checked on the States in question. I guess I misunderstood the real use for that little bitty checkbox that caused me so much frustration.
        
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        Joy Garon Mar 18, 2008 8:16 PM (in response to Corey Hinman)
        
        you know.... I thought about that but I was trying to figure out what commands it applied to... glad you figured it out... :-)
        
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I hate Mondays...need help

Joy Garon Mar 17, 2008 6:27 PM (in response to Corey Hinman)

Hi Corey -

Are you saying that if a user in the Viewer group searches for document ABC.sldprt (which is in the vault as Released Rev A and Pending Rev B) and the group can 'read file contents' that nothing is coming up on search?

I can only think of two things:
1) permissions are not set correctly somewhere
2) search is not being performed correctly (clear search, select vault root and only search by filename)

Joy
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I hate Mondays...need help

Jeff Sweeney Mar 19, 2008 4:08 PM (in response to Corey Hinman)

That option is so confusing! Can someone give me a practical reason for its use? i.e. what's the advantage of this option over simply setting the state permissions one at a time?
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Re: I hate Mondays...need help

John Stoltzfus Aug 14, 2017 2:59 PM (in response to Corey Hinman)

A Blast From the Past -

This caught my eye - "I Hate Mondays" -

Well today is Monday and "Monday's are very close to 1/7th of your life, make them Great"
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