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PDM 2007...Everything red on checkin

Question asked by David Edwards on Mar 13, 2008
Latest reply on Mar 17, 2008 by John Matrishon

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We recently upgraded our server from WS 2000 to WS 2003 and moved the Vault over. Our process was to stop the PDM service, copy the Vault Data folder then reinstall PDM on the new server and point it to the folder. Everything is working until we go to check the files in.

Every file that I go to check-in shows up red now. Even if I check a part in then decide to edit it and check it back in 5 minutes later...it's red. I'm sure that it has something to do with the new server but I have no idea where to tell our IT company to even look at. Any ideas?

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Troy Peterson Mar 13, 2008 6:25 PM
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Reboot the server. DST causes this but I thought Solidworks had a fix for that, maybe they didn't fix it until 2008. Rebooting should fix your issue...
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David Edwards Mar 13, 2008 6:44 PM
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Does the whole server need rebooted or just restart the service?
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- Troy Peterson @ David Edwards on Mar 13, 2008 6:46 PM
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  The whole server.
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- Andrew Smith @ David Edwards on Mar 13, 2008 6:47 PM
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  David Edwards wrote:
  
  Does the whole server need rebooted or just restart the service?
  
  Should just have to restart the service. I can say for a fact that it was fixed at our current production level of Solidworks 2007 SP5.0. I know we had this issue crop up last year here though.
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David Edwards Mar 17, 2008 11:53 AM
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Reboot didn't work. Would it matter that the SP on PDM was 4.0 before the switch and it now SP0? I'm thinking this is our problem so I will try and get that updated.
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- John Matrishon @ David Edwards on Mar 17, 2008 2:20 PM
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  David Edwards wrote:
  
  Reboot didn't work. Would it matter that the SP on PDM was 4.0 before the switch and it now SP0? I'm thinking this is our problem so I will try and get that updated.
  
  David, That could be one problem. There were a few glitches in 4.0 if I remember. I would go to 5 if you can.
  
  Also, more importantly. Log into your Vault Admin and select the "Validate Vault" box, and select either on next startup or every startup. If this is not selected you are simply stopping and starting the service. If you have a large Vault, I would recommend just the Next startup.
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PDM 2007...Everything red on checkin

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