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Install fails on some, not others

Question asked by Scott Painter on Mar 11, 2008
Latest reply on Mar 11, 2008 by Scott Painter

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I created a 3.0 admin image.
Installation works flawlessly on some systems, but on others it fails. When I start the StartSWInstall.hta file and then choose "Install SolidWorks now" button the install GUI starts and then closes after 5 seconds.

What might be the cause?

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Michael Beem Mar 11, 2008 5:55 PM
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I had the exact same problem. The issue was with the AdminDirector.xml. Use a text editor and go through the document. Look at the network locations. I had some cases where the network locations were set to Z:/AdminImage vs. \\server\AdminImage. The clients that did not have Z: mapped to the server failed just as you described. I went through and modified all Z: locations to be \\server\ type locations in AdminDirector.xml and the problem went away.

Would have been nice if SolidWorks came back with a message stating it could not access a network location, but instead it just made the IM dissappear. Just add it to the many other headaches I had with IM.

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- Scott Painter @ Michael Beem on Mar 11, 2008 6:26 PM
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  Thanks for your reply. I looked and the network locations look ok on mine.
  Strange issue. I'll keep digging.
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Install fails on some, not others

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