For whatever reason we cannot right click in the preview area
to print any autocad drawings. We can double click and open in
edrawings, but cannot right click on the preview.
I am running approx. 60 seats of AutoCAD and this has
happened on several, but not all, of the installations. I opened a
case with our VAR and even spoke with a SolidWorks tech but no one
can figure it out. Hopefully it is fixed in 2008. And, no, it is
not normal functionality. Sometimes I get calls from users that are
getting a "Please install full version of eDrawings'" dialog when
viewing AutoCAD files. That one has them stumped as well. The
gentleman from SolidWorks came up with a work around while on the
phone with me but even the work around does not always fix the
problem.
Are you using DWG Trueview to view your files or eDrawings? DWG
trueview does a good job with the preview but it is one more
application you have to keep up to date.
Just a thought - is it possible that the machines that are
misbehaving have auto-updated to eDrawings 2008 and that's causing
a problem? I know that the ones here that have done that can no
longer open SW files. Don't know about ACAD though.
Wayne,
I have run into one user that upgraded his eDrawings to 2008 but
most of the time they are running 2007. However, I have noticed
that some users have both 2006 and 2007 installed on their machines
when this anomaly happens but I am not sure if there is a
correlation there. After I run thru the work around steps it
usually fixes any issues.
I told you there is a work around but did not put it in
writing. Here is the work around that seems to work
most of the time:
1) Remove all instances of eDrawings from the machine with
add/remove programs.
2) Go to PDMWE in add/remove programs and click on 'Change'.
a. Click next
b. Make sure 'modify' is selected and click next.
c. Make sure there is NO 'X' in the eDrawings client for
applications to install and click next.
d. Click next until you get out of the modify dialog.
3) Run the registry punch called "UseeDrawingsForDWGPreview_70.reg"
(I could not attach it to this post but your VAR should be able to
get it for you)
4) Associate DWG files with the eDrawings application in Windows
Explorer
5) Perform a reboot and check the view feature with a DWG file.
I just used this method to fix a users PDMWE preview and it worked
beautifully.
Are you using DWG Trueview to view your files or eDrawings? DWG trueview does a good job with the preview but it is one more application you have to keep up to date.
-Good luck!