Marvin Horst

SW2008 1.1 service pack install problem with 16 digit serial number

Discussion created by Marvin Horst on Jan 9, 2008
Latest reply on Jan 10, 2008 by Anna Wood
I have installed a new network version of SW2008 and wanted to update the software with the latest service pack (1.1). The service pack installer prompts me for a 20 digit serial number but we have a 16 digit serial number because we are using a network license. How do I install this service pack?