AnsweredAssumed Answered

Save as PDF error

Question asked by Joseph Deras on May 23, 2016
Latest reply on Jun 1, 2016 by Joseph Deras

PDF error.png

 

 

user is trying to save a sketch" save as" to PDF, they are getting a "pdf export: unhandled exception" error in Solid works.

 

user computer spec:

win 10 pro 64bit, i7-2700k cpu 3.50GHz with 32GB Ram

 

in the event viewer log said

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Faulting application name: sldworks.exe, version: 24.2.0.50, time stamp: 0x56bbb8c2

Faulting module name: sldpdfu.dll, version: 24.2.0.50, time stamp: 0x56bbc1fb

Exception code: 0xc0000005

Fault offset: 0x000000000009bd11

Faulting process id: 0x13cf0

Faulting application start time: 0x01d1b55d2ca9e780

Faulting application path: C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS\sldworks.exe

Faulting module path: C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS\sldpdfu.dll

 

Faulting package full name:

Faulting package-relative application ID:

 

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

 

any suggestion will help !

 

thanks

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