3 Replies Latest reply on Jun 2, 2016 7:56 AM by Joseph Deras

    Save as PDF error

    Joseph Deras

      PDF error.png

       

       

      user is trying to save a sketch" save as" to PDF, they are getting a "pdf export: unhandled exception" error in Solid works.

       

      user computer spec:

      win 10 pro 64bit, i7-2700k cpu 3.50GHz with 32GB Ram

       

      in the event viewer log said

      ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

      Faulting application name: sldworks.exe, version: 24.2.0.50, time stamp: 0x56bbb8c2

      Faulting module name: sldpdfu.dll, version: 24.2.0.50, time stamp: 0x56bbc1fb

      Exception code: 0xc0000005

      Fault offset: 0x000000000009bd11

      Faulting process id: 0x13cf0

      Faulting application start time: 0x01d1b55d2ca9e780

      Faulting application path: C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS\sldworks.exe

      Faulting module path: C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS\sldpdfu.dll

       

      Faulting package full name:

      Faulting package-relative application ID:

       

      ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

       

      any suggestion will help !

       

      thanks