2 Replies Latest reply on May 3, 2016 7:59 AM by Neil Sully

    PDM Part creation

    Neil Sully

      Hello

      I have been using SolidWorks and PDM for a number of years but recently our PDM server went down and now it is back up I can not create new Parts using the PDM function. This is the message I am getting.

      Does anyone know how to resolve this please?.

       

      Regards

       

      Neil

        • Re: PDM Part creation
          Charley Saint

          Interesting, what happened to the server and how did you correct it? Did you have to restore to a new server? Reinstall EPDM or SolidWorks on the client? I'd look into "C:\Program Files\Common Files\SolidWorks Shared\swdocumentmgr.dll" as possibly old version or something off about it. Usually an easy fix by repairing SolidWorks.

            • Re: PDM Part creation
              Neil Sully

              The server lost power and the battery backup failed so in essence the plug was pulled, once we had sorted the power issue they came back on line but apparently that was not the issue. I have fixed the issue now but just to let you know you were correct the issue was with the SolidWorks Document Manager. I re-installed it and now it’s working fine.

               

              Thanks for your response.

               

              Neil