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eDrawings Viewer and Virtual Desktops

Question asked by Mary Nehring on Apr 19, 2016

We are still using eDrawings Viewer 2011 and were hoping to update our user machines to 2016.  So far, I have been able to install the software on the virtual desktops (all of our users run VDI), but the software will not launch.  Is this a known issue? Any options?

Thank you