4 Replies Latest reply on Apr 14, 2016 10:02 AM by Rick McDonald

    Multiple Screen Clicking Issue

    Connor McGuigan
    Connor McGuigan Apr 14, 2016 7:22 AM

      Hi.

      I'm having a issue with my screen that every time I click multiple screens appear. I've attached a screenshot to help show the problem. This has only began happening after I had upgraded to Windows 10. Any help on fixing this would be appreciated as its very annoying.

       

      Cheers

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        • Re: Multiple Screen Clicking Issue
          John Stoltzfus
          John Stoltzfus Apr 14, 2016 7:41 AM (in response to Connor McGuigan)

          Graphic Card Issue - does it match SW recommended Card ? 

           

          We didn't upgrade to 10 yet, however do a search here on the forum, there was a lot of posts regarding Windows 10..

          • Re: Multiple Screen Clicking Issue
            Tom Spine
            Tom Spine Employee Apr 14, 2016 8:00 AM (in response to Connor McGuigan)

            Are you using a Surface Pro with an external monitor, by any chance? See this thread for a similar problem and a solution: Graphics hiccup using SW2016 SP2 on Surface Pro 3

             

            --Tom

              • Re: Multiple Screen Clicking Issue
                Alan Sweetenham
                Alan Sweetenham Apr 14, 2016 9:22 AM (in response to Tom Spine)

                Hi are you connecting to a second screen?

                 

                This also  could be SPR 872249, we have had this on our new systems running Windows 10 when using medium (125%) text size connected to a second monitor.

                 

                the Workaround is

                1. Disconnect Projector/extended monitor
                2. Move slider in  'Control Panel' > 'Appearance and Personalization' > 'Display' all the way to the left
                3. Log off and log on
                4. move slider back to the middle. (normal size).

                 

                Not sure if Toms suggested workaroun would also work as it doesn't sound like exactly the same issue.

                 

                If the workaorund above works ask your VAR (reseller) to add you to the SPR to ensure this gets fixed

              • Re: Multiple Screen Clicking Issue
                Rick McDonald
                Rick McDonald Apr 14, 2016 10:02 AM (in response to Connor McGuigan)

                I noticed in your image that you are using a student version of SW. It also doesn't look like you are using SW2016.

                Versions of SW before SW2015 SP5 do not support Windows 10.

                Usually (if not always) the student versions also are not current versions (Student version 2016 is probably based on 2015).

                Close your SW application and then find the SolidWorks.exe file in your system (usually under C: Program files\Solidworks\Solidworks 20xx).

                Right click on the .exe file and select properties and then select "compatibility Mode".

                Set this to Windows 8 (not 8.1) or Windows 7 and see if that fixes the problems.