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Application exception error

Question asked by Mike Westergaard on Apr 5, 2016
Latest reply on May 18, 2016 by Todd Martineau

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Hello,

I am trying to install eDrawing 2016 SP2 from the website and it installs fine on 3 of 4 servers that I am running it on.

On the last server, it seems to be installing it fine but throws this error when you try to open up the application:

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Todd Martineau May 18, 2016 10:44 AM
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Mike, we had the same problem and neither we or our VAR was able to solve it.

We have sucessfully installed eDrawings 2016 using the same *.exe on a number of computers but it just doesn't work on one of the machines.

Fortunately we found a workaround that is acceptable to our user.

1. Launch eDrawings. (Error pops up - don't close it)
2. Launch eDrawings again (or double click an eDrawing file from Windows Explorer as shown in the video). Do not close the error message - just leave it running in the background.

I made a Youtube video showing this. https://youtu.be/ffYnWDnfuSY

Hope this helps get you up and running until the issue can be resolved.

Todd Martineau
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