AnsweredAssumed Answered

Download Error while trying to install SP2.0 to existing 2016 x64 SP1.0

Question asked by Mark Swanson on Mar 25, 2016
Latest reply on Sep 22, 2018 by Jindong Liu

I have SW2016 x64 SP1.0 and went to Help>Check for Updates.

I received this error message:

     Installation files could not be downloaded because: Internal Error:

     CoCreateInstance({652E77B7-69AA-491B-8C64-25B79239863F}) FAILED. If the problem

     persists, a proxy server might be preventing automatic downloads. Choose the

     option to download files manually instead.

     For more information on download errors, visit the Customer Portal.

Has anyone else had this problem?