Hello,
I have installed visualise at home on my laptop, I have tried to activate it using my solidworks serial, but it says it cant contact the servers. Firstly, can you activate multiple installs with the same serial? I have it activated already on my work PC.
Secondly what do I do if it cant contact the servers?
Thanks.
Hi,
I have similar problem.
I did activate Visualize at work and it worked fine.
Now, I got a new PC – I installed SW Visualize but I was unable to activate it with my serial key. “Please contact your support…”.
After talking to SW reseller, I got some hot news…
In order to activate Visualize on other PC you have to deactivate the old one!
That cannot be done in my case, coz my PC is already taken away from our IT division.
In such cases SW itself can be reset by the support (reseller) by deleting already know hardware ID’s – meaning that it would be like doing your first installation and activation.
But this option is not available for SW-Visualize (at least for my reseller).
Alex