5 Replies Latest reply on Mar 9, 2016 10:31 PM by Shaodun Lin

    "Your computer is unable to connect to the SOLIDWORKS Visualize Licensing Server"

    Derek Roberts

      Hi everyone.


      My company has a mandatory proxy built in, requiring username/password authorization to access the internet, sometimes on a case-by-case basis. When trying to activate my copy of Visualize, I get met with the subject message.

      I can't connect to another network, and to get through the proxy, I have to provide said username and password. Is there a way to pre-authorize this program, or a way to do a different method of authorization? Or is there a specific IP address for the licensing server I can look to try and allow access? This is frustrating. I had no problem doing this on my laptop (for my other S/N, same company) through a VPN directly from SWW2016, so I don't know what the issue is. It's hard to have a dedicated workstation PC unable to user the rendering software it's designed to handle...