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Question asked by Umberto Zanola on Mar 1, 2016
Latest reply on Mar 3, 2016 by Umberto Zanola

I'm trying to capture a crash during a banal (I thought) update of a circular pattern (a couple simple extruded ribs).

When I try to change the spacing type Solidworks crashes...


As usual I cannot send crash reports for god only knows why so I thought to try to send to my VAR the incident capture with Solidworks Rx

I think I captured correctly the crash, but the program pop up the location select window, I select a folder and then



If I click on both links I am unable to open the supposedly created zip or its location as stated in the popup.

I want to see what is going to be sent out of the company, as if it includes the 3d model it could cost my job and I prefer to avoid to be fired for the time being.

I tried to save the zip on my desktop, my temp folder...I tried to look for the zip file name (partial search on my local drive with "*123133*.zip") but nothing.

What am I doing wrong?


SW2015 SP5.0




I figured out in the options it was trying to send out my project folder and the way to remove every file, anyway the problem with the zip location remains