AnsweredAssumed Answered

Free trial won't start due to "error validating serial number"

Question asked by Larry Trigg on Feb 25, 2016
Latest reply on Feb 25, 2016 by Larry Trigg

I just loaded the 15 day trial version of Visualize and it won’t start.

 

When I try to start Visualize, I get a licensing screen

with a space for a serial number and below that it says

“This copy of SOLIDWORKS Visualize is not licensed. The requested feature is not supported by your license.”

 

So I figure it wants the license of my SOLIDWORKS standard since that’s all I have. When I do, I get the following message:

“An error occurred validating the SOLIDWORKS Serial Number. Please contact support. My next step is to contact support but thought I would start here.

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