6 Replies Latest reply on Feb 25, 2016 4:45 PM by Larry Trigg

    Free trial won't start due to "error validating serial number"

    Larry Trigg

      I just loaded the 15 day trial version of Visualize and it won’t start.

       

      When I try to start Visualize, I get a licensing screen

      with a space for a serial number and below that it says

      “This copy of SOLIDWORKS Visualize is not licensed. The requested feature is not supported by your license.”

       

      So I figure it wants the license of my SOLIDWORKS standard since that’s all I have. When I do, I get the following message:

      “An error occurred validating the SOLIDWORKS Serial Number. Please contact support. My next step is to contact support but thought I would start here.