0 Replies Latest reply on Feb 22, 2016 9:09 PM by Jozef Miskolci

    My external HD WD Passport Ultra was disabled after SW Visualize installation.

    Jozef Miskolci

      External HD was connected to the PC during the installation. After finishing the installation it was not possible to read  external HD. The disk was known as other HD but no access to the content. All USB ports were OK, all WD tests of disk passed OK. When I switched Windows to the previous status before the SW Visualize installation, problems with the external disk dissapeared. Moreover when I downloaded the Visualize 2016 as a Try version it was not possible to open it without full access code...