6 Replies Latest reply on Feb 17, 2016 4:31 PM by Maxime Veilleux

    EDRWX files not compatible with all XPS document viewer

    Maxime Veilleux

      Issue description :
      -Customer save drawing to EDRWX file format from SolidWork software..
      -When customer open the file with XPS document viewer, everything work fine.
      -The customer then send the file to me. When I open the file XPS document viewer, I then get an error message telling this file can't be open. I also have the same error message if I try to open it with Solidworks.

      - However, if he print an XPS document from Microsoft world, I'm able to open the generated file. So it seem the issue is only within Solidworks.

       

      More detail about the issue :

      If I do the save as to "EDRWX" from solidwork using the same solidwork drawing file then we are both able to open the resulted file with XPS document viewer.
      My computer spec :
      -Windows7
      -Solidworks 2015
      -edrawing 2015

       

       

      The customer's computer spec :
      -Window 8.1
      -Solidworks 2014 and 2015 (both installed)
      -edrawing 2016

       

      The customer uninstalled edrawing 2016 and installed 2015 version instead, but that didn't change anything.

       

      Why are EDRWX files saved from the customer's computer not compatible?

      Attached is a file generated by the customer's computer.

       

       

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