tried the trial and had the following issues: could not open old 2011 bunkspeed files and could not get queue to work. (using latest drivers) any thoughts?
Hi Marios, thanks for your report that Visualize cannot open Bunkspeed 2011 files. This problem is resolved and will be delivered with the next service pack. Cheers!
first and foremost we are sorry to hear about your early experience. i'm confident both are localized issues that can be resolved.
the first step in such a scenario would be to contact your VAR and be ready to supply example files causing the issues. If escalation is needed, it will happen.
Regrading Queue - some more detailed info about what exactly isn't working would be helpful but in the meantime, Queue relies on a service... This service can sometimes not be installed properly if you don't have adequate permissions or ignored the UAT prompt during installation. Perhaps try reinstalling making sure you have full admin privileges and pay attention to the UAT prompt during the installation process.
you were right, I reinstalled it and queue now works fine.
But I still can't open older 2011 bunkspeed files.
Ok, please send a 2011 file to your reseller and they will escalate this to the team to have a look.
Retrieving data ...