3 Replies Latest reply on Feb 15, 2016 8:26 AM by Chris Michalski

I receive the message: Solver abnormally terminated! Please contact support service.

Ehren Barr Feb 11, 2016 5:23 PM

This happens when I attempt to re run a study on a model that previously caused no problems. SW 2013 win7 pro 64. SW runs normally. No changes to the original model or to the system. If I try and run the ball valve tutorial, I receive a message to the flow is supersonic. If I try and view any of the results, the program doesn't respond and the wait or terminate window pops up.

Re: I receive the message: Solver abnormally terminated! Please contact support service.

Amit Katz Feb 12, 2016 8:34 AM (in response to Ehren Barr)

So, did you try to contact support services? Your SolidWorks vendor should have some kind of tech support for this issue, or at the very least they can point you in the right direction for support.
Like Show 1 Likes(1)

Actions
Re: I receive the message: Solver abnormally terminated! Please contact support service.

Siavash Khajehhasani Feb 14, 2016 1:13 PM (in response to Ehren Barr)

Ehren, if you upload your simulation files here, we may be able to address your issue.
Cheers,
- Siavash
Like Show 0 Likes(0)

Actions
Re: I receive the message: Solver abnormally terminated! Please contact support service.

Chris Michalski Feb 15, 2016 8:26 AM (in response to Ehren Barr)

I get abnormal termination errors about once every 20-30 runs. Simply restarting the simulation has always corrected the problem. It seems to be a generic error message for "SW got confused".
Like Show 1 Likes(1)

Actions

Go to original post