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2008 Activation Error message Anyone seen this?

Question asked by jeff peterson on Oct 29, 2007
Latest reply on Apr 29, 2008 by Jesse Seger

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Need some help here. I hopefully am not getting myself into trouble here but I dont exactly know the rules on this and have seen a few posts but still doesnt make sense..

My company has 2 seats of solidworks. We just got 2008 last week so I took it home first to make sure it was going to be a smooth transition. Now I thought I was allowed to install it on another computer if its less than 20% usage, which it is, I barely have to work from home. Anyways, it said unable to activate this license has already exceeded it seats 0/3 or something to that effect. Does that mean that someone else is using our cd key?!?

Any help appreciated...

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Steve Hutchison Oct 29, 2007 6:37 PM
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When you install 2008 there is a dialog that asks for your registration info. One field of that dialog lets you specify whether it is a work or home installation. You have to explicitly select home installation from that drop down field. At least that is what I saw when I installed 2008 at home for testing. I have not installed it at the office yet.
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- jeff peterson @ Steve Hutchison on Oct 29, 2007 7:19 PM
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  Ahh thanks I did see that option.. Makes sense Thanks! Ill give it a try when I get home...
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  - Cam Clark @ jeff peterson on Nov 8, 2007 1:53 AM
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    I have been doing this very same thing for 2007. The response wasvery slow to get back to me and the end result was "toughluck". My VAR doesn't want to know about it. I was veryspecific about the "office/home" box for eachinstall.Part of the reason for going back to solidworks was theattraction of the virtual second license for home use withouthaving to transfer the license every night.
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    - Brian Hughes @ Cam Clark on Nov 8, 2007 3:27 AM
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      If the technical people at your VAR are uninterested in helping you, your Account Manager should be able to log into the Activation Manager at SolidWorks and confirm your current activations. It is likely that you've got one more Activation that you're aware of.
      
      If not, SolidWorks technical support can help, if you've paid your subscription service. At least, that's my understanding of things.
      
      I hear there have been some issues with folks who use a SolidNetWork license at the Office. Home installations are not activating properly and a Home Use License may neet be requested, for which a Home Use License Serial Number would be generated.
      
      At last I was aware, Home Use License does not enable ugrading Service Packs, so you'll be stuck at whatever Service Pack your install media is.
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      - Brian Cayer @ Brian Hughes on Nov 8, 2007 10:33 AM
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        When I installed SW 2008 with DVD at home on my laptop The installation manager informed me there was a later version and asked did I want to install SP 0.1 Answering yes kicked me off the disk and downloaded from the website. So I think you can upgrade with new service packs using the home licence.
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Brian Hoerner Nov 14, 2007 7:23 PM
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I have been working with the "home" license for all versions back to sw2005 up to sw2008 with no problems with upgrades, just informational
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- Jesse Seger @ Brian Hoerner on Apr 29, 2008 4:11 PM
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  i have not successfully been able to service pack any version of solidworks at home.
  
  what i'm going to do now is burn the source files for sw08sp3.1 and bring it home and try to install it with the home license.
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2008 Activation Error message Anyone seen this?

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