AnsweredAssumed Answered

Upgrading Service Packs without subscription?

Question asked by Ian Woodward on Feb 5, 2016
Latest reply on Feb 5, 2016 by Ian Woodward

Hello all,

 

I have a question regarding upgrading service packs.

As I understand a valid subscription is needed to upgrade to a future service pack. Our subscription was not renewed last year and ended just before Solidworks 2016. At the time we were still using 2014.

 

I have now just installed 2015 (from the disk which was sent by our VAR) and when I try to upgrade to SP 5.0 I get an error message informing me this is not possible due to the lack of a subscription.

 

Surely because we had a valid subscription at the time SP 5.0 was released we are able to upgrade? Or am I unable to?

 

Kind regards

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