I have a question regarding upgrading service packs.
As I understand a valid subscription is needed to upgrade to a future service pack. Our subscription was not renewed last year and ended just before Solidworks 2016. At the time we were still using 2014.
I have now just installed 2015 (from the disk which was sent by our VAR) and when I try to upgrade to SP 5.0 I get an error message informing me this is not possible due to the lack of a subscription.
Surely because we had a valid subscription at the time SP 5.0 was released we are able to upgrade? Or am I unable to?