We've just gone to PRM pro 2016, since then when you have the preview pane selected and select a SLDDRW file the preview causes it to crash. It's a known bug, I'm just wondering how many people here are experiences the same problem?
We have upgraded approximately 50 clients, with 2016 SP0, SP0.1 and SP1, across a handful of customers and handful of different environments, and i have not seen this. Yes, there has been problems with previewing eDrawings and with PDF's, but nothing a good old repair, or in worse cases, an uninstall-delete files-reboot and reinstall could fix.
Does windows' event log tell you anything about the crash?
I know of one site that is having this problem as well. The issue they are seeing is that their drawing template has a linked annotation that eDrawings does not like.
Short term work around is to use the bitmap previewer instead of eDrawings. (Longer term is using a macro to swap the bad template out for a new one.)
I have encountered the same problem, after analysing the content of my sheet format, I have discovered that the problem was using the plus or minus symbol in my notes.
I have replaced that code by the ASCII code "ALT-0177" and the problem was solved.
Hope this will help you.
We are having the same issue on only one user's computer. He is only a 'viewer' and does not have SolidWorks installed, only eDrawings. He can preview .pdf files in the PDM preview pane, but clicking on any file which wants to use eDrawings causes PDM to crash without errors or warnings.
We have 7 designers and didn't see this until we upgraded from 2016-SP3 to SP4... when we all had Explorer crashes....half of which would not recover so we had to reboot. Somtimes several times per day. A terrible situation.
Going up to SP5 was more stable...in fact SP5 was is generally a stable SP.
Now going to 2017-SP3. This looks very stable, doesn't have the 'long applciation load time' issue, and in several days testing, Explorer has only crashed once.
Problems seem to be with the old Conisio DLL (s) and Windows.
2017-SP3 is looking good in terms of load speeds and stability as well.
We are running with PDM2017-SP2, which caused terrible problems with SW2016-SP5, even tho that is a supported version hybrid. Crashes checking in / out, saving....A mess. The problem was the PDM add-in, and again...the old Conisio code / DLL. Hence the upgrade to SW2017.
Watch out for recent NVIDIA drivers. They allow 'graphics switching between the GPU on mobo chip-set....A stupid idea for graphics intensive MCAD application. Disable the on-board graphics to be safe.
Did you disable the onboard graphics in the BIOS or do it in the NVidia control panel?
Our VAR has recommended that we actually stay a year behind on sp5, for stability issues. It has its upside and downside. In theory it is the most stable release, but if you have issues you aren't going to get a fix for it. Ever.
I've been doing a job, where I'm inspecting the data cards, then going to the drawing preview, & I get knocked out of the pdm explorer when I go from the data card to the drawing preview. It usually allows me to preview the associated model files, but I really don't need to look at them. I know this is an old post, but something similar is happening to me.
SW 2018 sp5
We have been finding 2018 sp5 to be pretty stable for this issue. One thing to try is the preview window uses edrawings to generate the preview, so maybe doing a registry clean, uninstall then reinstall of edrawings might help. Or there is an option somewhere to use pdf to generate the previews. That might help if you are crashing too often.
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