3 Replies Latest reply on Feb 4, 2016 11:07 AM by Anton Miller

    task pan wont stay unpinned

    Anton Miller

      Since upping to 2015 SP5 it seems my task pane will not stay "un-pinned" (Attached)

       

      I have searched and searched and searched the settings to try and find one that will leave it unpinned and have had no luck.

       

      The behavior I'm seeing is I will start SW and the task pane is pinned, I will unpin it, then it will stay that way all through out the day, unless I shut SW down and re open it or restart the computer.

       

      This post is me trying to find an easy solution, if one is not available then I can deal with it until we go to 2016.

        • Re: task pan wont stay unpinned
          Jim Wilkinson

          Hi Anton,


          The state of that push pin is saved when SOLIDWORKS exits. So, if SOLIDWORKS abnormally terminates, if you changed the pinned state during the session, it will not store the change. I just tested this by opening SOLIDWORKS, changing the state of the pin, and then killing SOLIDWORKS through Task Manager and the state was not remembered. If I open SOLIDWORKS, change the state, and then exit SOLIDWORKS normally, it is remembered.

           

          So, the question is, is SOLIDWORKS terminating abnormally for you? Have you crashed out of the session in which you changed the state of the pin? Perhaps as a test, just open a session, change the state, and then exit. Is the state remembered? Note that generally you know when SOLIDWORKS terminates abnormally (a crash), but there are other cases where you might not know, like if it gets stuck in memory rather than completely closing (the UI goes away, but if you check Task Manager, it is still running). Often times, this type of abnormal termination is caused by a specific add-in, so if SOLIDWORKS is getting stuck running in memory, you can try turning off all of the add-ins and then opening and closing SOLIDWORKS to see if it no longer gets stuck in memory. Then turn the add-ins on one by one, going through the process of exiting SOLIDWORKS restarting, exiting again, and checking the task manager to identify which add-in is causing the problem.

           

          I hope this helps,

          Jim

            • Re: task pan wont stay unpinned
              Anton Miller

              I have all add-ins turned off and solid works 2015 has been really stable for me so it has not crashed.

               

              However I always use the X in the corner to close solidworks.  I just did a File>Exit  and now it seems to be working, but with a file exit and a re-open of solidworks it gives me the "no journal file can be created" error.  A corner "X" Close does not.  interesting...  I will stop back in if this fix fails, but I think its working.

            • Re: task pan wont stay unpinned
              Anton Miller

              Ok, so it seems more related to a computer restart or a log off log on.  this morning it was back to the pinned state, after closing out of solidworks in the unpinned state.