In June of 2015, this cat claimed that wildcards are usable in EPDM searches (http://www.hawkridgesys.com/blog/solidworks-epdm-wildcard-searches/). I have never seen any of these work, and boy have I tried.
DOS had wildcards. That the authors of EPDM cannot utilize 1980's technology is catastrophically pathetic.
Or is it something whatever person setup our EPDM vault did? I would really, really like to use wildcards in EPDM searches.
Wildcards work fine for me here. Might be your setup, but I'm not sure what would prevent searches from working correctly with wildcards. I suggest you call your VAR and show them your problem, they might have better insight.