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I'm having trouble installing soildworks on windows 10

Question asked by Aaron Hernández on Jan 24, 2016

Hi, I've been trying to install soilidworrks on my computer.  I downloaded it from my university's webstore so I have the student edition.  However, once I begin to install solidworks, I usually get this error pop up.  I continue anyway until I get another error box saying there's been a fatal error, so then the download would just stop.  I've tried contacting customer support and they suggested I turn off my firewall but that seemed sketchy to me.  I've asked other people for help which led me to this possible solution: KB3072630 Windows update causing add in issues  .  This was way out of my element as far my computer knowledge goes.  I've also attached the initial error message that I get. IMG_5065.JPG