Hi, I've been trying to install soilidworrks on my computer. I downloaded it from my university's webstore so I have the student edition. However, once I begin to install solidworks, I usually get this error pop up. I continue anyway until I get another error box saying there's been a fatal error, so then the download would just stop. I've tried contacting customer support and they suggested I turn off my firewall but that seemed sketchy to me. I've asked other people for help which led me to this possible solution: KB3072630 Windows update causing add in issues . This was way out of my element as far my computer knowledge goes. I've also attached the initial error message that I get.