I've been using SW since the 90's. In all that time the most prevalent issue I am still having is the custom placement of toolbars I manually open and locate them in the workspace margins but they will not stay put.
If I switch windows, or to another program, then come back to the original SW window where I had the toolbars fixed they way I wanted them, they are back spread across multiple margin rows.
The only solution I have ever got from my support people is to essentially reset the settings by hacking the register and renaming the key for SW. This will write a new key for SW settings. But that isn't all; I can't import my saved settings, that would be too easy. I have to remember all the minute settings I customized over the years, and manually change them back to the way I like.
That runs over the course of a day because I certainly can't remember dozens of tweaks off the cuff.
To SW code writers; Guys, will you please fix this once and for all. This is extremely irritating. I customize my GUI so that what I need to use is where I last put it. It serves no purpose at all if they constantly move all over the place. This is like going into a mechanics toolbox and moving his tools around to different drawers.